Client Overview
The Client is an educational institute based in Singapore that has tie-ups with governments and businesses to create 100 Genius cities by partnering and competing with the spirit of genius in more than 100 million people. Its objective is to achieve this by using the effectiveness of AI and trendsetting technologies that will prove to be a boon for humanity as a whole. The company hopes to integrate AI training, AI tools, and AI talent to help students pass exams and become better human beings.
Challenges Countered
The basic level problem for the school administrator was organizing the lessons appropriately and ensuring enough registrations for the optimal functioning of the class. They needed this without apparent errors or mismatched time between teachers and students. The other challenge was to get all these logistics on a spreadsheet. This is where we came into the picture.
We understood the exact nature of the booking system that the company wanted us to develop and came up with the idea to incorporate:
- Timetable feature, which would provide a timetable of the class along with several teaching hours
- Pricing feature so that the hourly rate of the tutors can be easily checked
- Availability feature to see whether a particular classwork is free for scheduling a class
- Ranking feature, which provided insights about the ranking of the tutors and determining the allotment of tutors according to the demand
- Payment system feature to pay the fees of the tutors seamlessly
Solutions
- To ensure that the tutors and students get seamless service from the software, we enhanced the onboarding and workflow, allowing support for different lecture types. This included personal lectures and group lectures with multiple students. We also keep the charges different for both students and teachers.
- A distinct interface was prepared for both the administrator and the tutor. The tutor would log into the system and specify their free slots, which allowed the administrator to book them for lectures. We also created a mobile app for students to register and opt for an available slot.
- We developed custom features, such as enabling payment integration on the app for students so that they can quickly pay while using the app without the administrator’s intervention.
- We also developed a feature that allows the staff to access regular payslips with a single click.
Benefits
- The custom platforms we developed for tutors and students received a warm reception in the app store. In a fortnight, we received 5000+ downloads.
- The automation features in the booking system allowed a drastic rise in the number of registrations by 250%.
- The overall revenue earned from students was more than $3000 monthly.
- The custom features we added after addressing the client’s needs helped us receive a great response from them.
